BTRC receives 7,908 complaints against mobile operators | The Daily Star
07:30 PM, May 02, 2019 / LAST MODIFIED: 07:33 PM, May 02, 2019

BTRC receives 7,908 complaints against mobile operators

The telecom regulator has received 7,908 complaints in last one year (May,2018-April, 2019) against different service quality of four mobile operators.

Bangladesh Telecommunication Regulatory Commission today revealed the number and said that out of the total number of complaints, 7,390 have already been resolved.

Of the total complaints, about 3,427 were lodged against the second market leader Robi.

BTRC received 2,413 complaints against Grameenphone, 1,157 complaints against Banglalink and 911 complaints against state-owned Teletalk, according to BTRC.

Customers mostly complained about SIM bar, network issue, quality of service, tariff issues and mobile number portability and so on.

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Grameenphone:
Type START <space> BR and send SMS it to 22222

Robi:
Type START <space> BR and send SMS it to 2222


Banglalink:
Type START <space> BR and send SMS it to 2225

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