Staying at home and being stuck with the same food over and over again can be a very tiring for the taste buds. But with the current situation being as it is, and with health safety concerns, there are very few alternatives. In these times, trusted brands are sought after, since it is ensured that they will not compromise with health, safety and quality. Keeping the current concerns in mind, both KFC and Pizza Hut are offering takeaway and delivery services.
Considering customer and staff health and safety, both have introduced Contactless Delivery & Takeaway. This is to ensure that the customer's order journey is purely done online and without any direct contact with any of the employees up until delivery or takeaway is received.
Safety measures during delivery include regular temperature checks for delivery riders and staff. Everyone also follows the recommended sanitation protocol of "20 second hand wash" every 30 minutes. All riders wear a mask and hand gloves throughout the delivery process, including riding and delivering right at the customer's doorstep. While delivering, riders always carry a seating stool. As soon as they reach customer's location, they place the food on top of it and step back for the customer to pick up the order. Delivery bikes, boxes, and bags are sanitised right before a rider goes off for making delivery.
As for the food, at KFC, the chicken is passed through 34 points of quality checks and is cooked fresh at 170° Celsius. At Pizza Hut, the pizza is prepared at minimum 240° Celsius for 6 minutes, making it safe for consumption.
Amit Dev Thapa, CEO of Transcom Foods Limited, the sole franchisee of KFC and Pizza Hut, ensured the promise of both brands in delivering delicious food in the safest way possible. "As global brands, we are trying to deliver our customers the taste they can trust with maximum safety and sanitation with our contact-less delivery," he said.
A total of 8 KFC outlets, including the ones in Gulshan, Dhanmondi, Banani, Chattogram are offering this service. Pizza Hut is also offering a mix of takeaway and delivery through a selected number of outlets.
Orders are being taken thorough their online ordering sites — www.kfcbd.com and www.pizzahutbd.com and food delivery services like Foodpanda, Hungry Naki, Shohoz Foods can be used to check delivery areas. Customers can also call the stores directly. Pre-payment using credit cards and bKash is being encouraged for a fully contactless delivery experience.