It is easy to understand that just about anyone would be stressed out over a public health emergency. It is also important to address the situation by staying informed, and being kind and supportive to each other.
Use simple hygiene practices for effective prevention of the virus.
Speak as accurately as possible about the risk from COVID-19, based on scientific data and latest official health advice.
Talk positively and emphasise the importance of effective prevention measures.
Repeat or share unconfirmed rumours.
Attach locations or ethnicity to the disease. Viruses can't target people from specific populations, ethnicities, or racial backgrounds.
Talk about people "transmitting coronavirus," "infecting others" or "spreading the virus," this implies transmission with intent and assigns blame.